PSP and Osiris Health provide a specialist service for children and adults with a range of complex neuro-disability. Our philosophy is to ensure that everyone reaches their potential. We put the focus firmly on the patient, working closely alongside families, and their support network, within the home, school and clinics.
We are looking for a pro-active and self-motivated administrator to join our team. This is an interesting and varied role which involves communication with team members, families, case managers and solicitors.
The administration assistant will be able to act on their own initiative within company guidelines and under the supervision of the Administration Team leader, ensuring that effective systems and procedures are applied to support the work of the practice and to ensure the delivery of an efficient, effective administration department that is responsive to the patient and business needs.
You should have previous experience of working in a busy administrative role, ideally within the health sector. Attention to detail is important as is the ability to manage a busy workload with conflicting priorities.
Key Duties/Responsibilities:
Patient Confidentiality
To register patients correctly according to practice protocol for all clients
To update Qunote (practice management system) efficiently to ensure the team have all the relevant data, and to assist the invoicing process.
Managing diaries, organising meetings and appointments.
Proofing and formatting reports, ensuring liaison with the case manager and input onto Qunote.
Collating and filing expenses/petty cash receipts.
Administrate all clinical and educational training packages. (Producing quotes, organising dates, producing certificates and evidence).
Monitor and update mandatory training for all employees (both clinical and administration).
Answering telephone and responding to standard queries and enquiries confidently.
Ordering supplies and equipment/maintain stock.
Typing reports from dictation.
Professional
To comply with all relevant professional standards, policies, procedures and guidelines.
To evaluate and reflect on professional performance, identifying implications for practice.
To understand Information Management & Governance within the profession and assist in Quality and Clinical audit where appropriate.
To participate in any appraisal/ performance system, undertaking any identified training and development relating to the post.
To fulfil all mandatory training requirements.
This list of duties is not intended to be exhaustive. It indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the business and its service.
Please send your CV and covering letter to recruitment@psp-uk.co.uk
Closing date: 5pm Friday 3rd February.