Case Studies

Hand Therapy Case Study – Chris Jeffs
26 / 01 / 23

Background Chris first came to see the team at Osiris Health in September 2019. Chris presented with multiple issues to his left hand that severely limited his practical …

Skin Camouflage Case Study
30 / 01 / 19

The scar camouflage process Keloid scar overlying the sternum. It is red and raised. Its location and colour mean it is visible to casual observation in clothing that …

Scar Desensitisation Case Study
16 / 01 / 19

Alison* was 11 years old when she trod on a broken glass in 2015 when playing outside with friends. She underwent surgery to remove glass from her left …

Scar Management Case Study
16 / 01 / 19

Claire suffered life threatening injuries in an industrial gas explosion in 2015 for which she required admission to intensive care. Her injuries included burns to 17% of her body, …

Christopher Walmsley
25 / 10 / 16

When Chris was 28 years old he suffered a severe brain injury as a result of being a pedestrian in a road traffic incident. His injuries meant he …

Purpose/Activity	Type of data	Lawful basis for processing
To register you as a new customer	(a) Identity, (b) Contact	Performance of a contract with you
To process and deliver the products and services you request including managing payments, fees and charges, and to collect and recover money owed to us	(a) Identity, (b) Contact, (c) Financial, (d) Transaction, (e) Marketing and Communications	(a) Performance of a contract with you, (b) Necessary for our legitimate interests to recover debts owed to us
To manage our ongoing relationship with you which will include notifying you about changes to our terms, products and services, or privacy policy, to maintain our records	(a) Identity, (b) Contact, (c) Profile, (d) Marketing and Communications	(a) Performance of a contract with you, (b) Necessary to comply with a legal obligation, (c) Necessary for our legitimate interests to keep our records updated and to study how customers use our products/services
To administer and protect our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	(a) Identity, (b) Contact, (c) Technical	(a) Necessary for our legitimate interests for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise, (b) Necessary to comply with a legal obligation
To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising	(a) Identity, (b) Contact, (c) Profile, (d) Usage, (e) Marketing and Communications, (f) Technical	Necessary for our legitimate interests to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences	(a) Technical, (b) Usage	Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy
To make suggestions and recommendations to you about goods or services that may be of interest to you	(a) Identity, (b) Contact, (c) Technical, (d) Usage, (e) Profile	Necessary for our legitimate interests to develop our products/services and grow our business

Hand Therapy Case Study – Chris Jeffs 26 / 01 / 23

Skin Camouflage Case Study 30 / 01 / 19

Scar Desensitisation Case Study 16 / 01 / 19

Scar Management Case Study 16 / 01 / 19

Christopher Walmsley 25 / 10 / 16

Hand Therapy Case Study – Chris Jeffs
26 / 01 / 23

Skin Camouflage Case Study
30 / 01 / 19

Scar Desensitisation Case Study
16 / 01 / 19

Scar Management Case Study
16 / 01 / 19

Christopher Walmsley
25 / 10 / 16